Program Tickets

Frequently Asked Questions

Frequently asked Questions

Ticket sales

When do the festival ticket sales start?

The full programme of O. 2024 is now online, and ticket sales have started! Check out the full programme from May 16 – 26 here.

Where do I buy a festival ticket?

You buy your O. tickets online at o-festival.nl. During the festival you can purchase last-minute tickets online (if available) up to 5 minutes before the start of the performance; there are no box offices in the locations.

During the festival you will find an information point in Theater Rotterdam (Schouwburg) and at the Hofbogen (Heer Bokelweg) where you can buy tickets. There are no cash registers at the other festival locations.

Box office opening hours:

Hofbogen (Heer Bokelweg)

Fri 17 t/m Sat 25 May 11:30 – 19:00
Sun 26 May 11:30 – 17:00


TR25 Schouwburg

Thu 16 May 18:00 – 20:30
Fri 17 May 18:00 – 20:30
Sat 18 May 13:30 – 20:30
Sun 19 May 18:00 – 20:30
Mon 20 May 18:00 – 20:30
Tue 21 May 18:00 – 20:30
Wed 22 May 18:00 – 20:30
Thu 23 May 18:00 – 20:30
Fri 24 May 18:00 – 20:30
Sat 25 May 13:30 – 20:30
Sun 26 May 13:30 – 17:00

What is the process for online tickets?

After completing your online purchase you will receive an e-ticket, which you will need to gain admission to the performance.  Show the QR-code of the e-ticket on your smartphone’s screen or print the e-ticket and bring it with you. Make sure that the QR-code of the ticket is clearly visible. Are you printing your ticket on paper? Make sure there is no fold running through the QR-code.

Is there a waiting list for (temporarily) sold-out performances?

There is no waiting list. Possibly, tickets for (temporarily) sold-out performances may become available on the day itself. Keep monitoring our social media.

During the festival you can purchase last-minute tickets (if available) up to 5 minutes before the start of the performance. However, you need to do so online; there are no box offices at the locations

Can I go to a festival location to see if last-minute tickets become available?

During the festival you can purchase last-minute tickets up to 5 minutes before the start of the performance in question (if available). However, you need to do so online; there are no box offices at the locations. Possibly, tickets for (temporarily) sold-out performances may become available on the day itself.

At venues, O. staff will be present to help you if necessary. At Theater Rotterdam (TR25 Schouwburg), an info and service point is open during the festival – from 30 min before the performance starts. There is also a festival box office at Over de Bogen (Heer Bokelweg), open daily from 11:30 – 19:00.

I have received a promotion code. How can I use it?

You will need to do take the following steps to use the promotion code.

Click on ‘Tickets’ near the selected performance. Next, you log in to enter your promotion code. Then click on, ‘Do you want to enter a promotion code?’ in your basket. You input the code here and click ‘Enter’. The option ‘Promotion’ will appear. Click on ‘Order’ and then ‘Payment’. You will receive an e-ticket by email.

Can I purchase a ticket without creating an account?

You can buy individual tickets without creating an account but we will need your email address in order to send on your ticket(s). When purchasing a day ticket or all-access pass, you will need to create an account as it is the only way to order tickets for the performances.

What payment methods can I use?

You can pay online using iDEAL, VISA Mastercard, or PayPal.

Can I return or cancel my purchased tickets?

It is not possible to return, exchange or cancel tickets that have already been purchased. Before you confirm the order, always check whether you have indicated the correct tickets, date, time and quantities.

Do you have a day ticket or all-access pass and you are (unexpectedly) unable to attend a performance? You can return these tickets under ‘My orders’. All of the performances that you have ordered with a day ticket or all-access pass are also listed on your day ticket and all-access pass as you will see when you log in on the website.

Can I use the Podium Cadeaukaart?

O. is not affiliated with the Podium Cadeaukaart so the card cannot be used when buying tickets.

 

What discounts does O. offer?

Are you under 30 years old? Then you get a standard discount on a single ticket at O..

Please note: you will be asked for your ID at the ticket check during the festival!

Do I need to print the ticket(s) that I have bought?

If you have a smartphone you do not need to print the tickets as you can show  of your ticket on your phone at the entrance of the venue or location.

If you do not have a smartphone you may print the PDF that has been sent as an attachment with the confirmation email. Make sure the paper is not folded across the QR code as this can impede the scanning of the ticket.

I have paid but did not receive an email confirmation

First of all, check your junk / spam inbox, the confirmation email may have ended up here. If you have not received an e-mail confirmation, please e-mail your name and the relevant performance (with title of the performance, date, time, number of tickets ordered and total amount) to tickets@o-festival.nl. We will send you the confirmation email again.

I have paid and received a confirmation, where do I find my ticket(s)?

In the confirmation email you will find your ticket(s) in the attachment (PDF) that you can download, or you can click on the QR code in the email to view your digital ticket(s).

Is there a box office at each festival location?

No, during O. there are no sales at festival venues. However, you can order tickets online up to 5 minutes before the performance (subject to availability). O. staff will be present at venues to help you if necessary. At Theater Rotterdam (TR25 Schouwburg) an info and service point will be open during the festival. There is also a festival box office at Over de Bogen (Heer Bokelweg), open daily from 11:30 – 19:00.

What does it mean if a performance is ‘temporarily sold out’?

The festival’s capacity is limited during each performance. This may mean that performances will (temporarily) show the notification ‘sold out’. A limited number of tickets may become available. We will update you on our website and social media should additional tickets become available.

Is your question about ticket sales not listed here?

Is your question about ticket sales not on the frequently asked questions page? Please contact us at ticket@o-festival.nl.

Passe-partout

How do I buy a passe-partout?

At the top of the passe-partout page, click on the festival data in the green bar and then on ‘Buy tickets’ in order to pay for the passe-partout. After making the payment you will receive a confirmation email. Your passe-partout is now linked to your email address. PLEASE NOTE: You do not yet have access to the performance itself. You will need to purchase a separate ticket via the programme for each performance that you want to attend.

Would you like to order a day ticket or passe-partout for someone else?

Go to the programme, click on performance in the programme, on the day you bought a day ticket for. Click on ‘buy tickets’ and click ‘click here’ at Do you want to order a day ticket or passe-partout for someone else? Now you can fill in the pass numbers of someone else’s day ticket starts with the letters ‘PP’ for a Passepartout or the letter ‘D’ for a Day Ticket, it is also possible to fill in multiple Pass numbers one after the other. You will now see the ticket type ‘day ticket €0’ appear. You can now order a maximum of 1 of this ticket per additional completed passe-partout or day ticket.

I have a day ticket / passe-partout. Is there a guaranteed place available at the start of ticket sales if tickets have already been sold via the performance location?

With a day ticket / passe-partout you can visit this performance at O. A large part of the seats will be blocked for those who have purchased a (day) ticket through O. At the start of the sale there is always room for O. day tickets / passe-partout holders (unseated).

How do I set about ordering performance tickets using a passe-partout?

Go to the programme and click on ‘Performance’ under the day for which you have bought a passe-partout. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘passe-partout €0’. You can only order one of these passes.

If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the passe-partout. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.

I have a passe-partout. Should I obtain a ticket for each performance that I want to attend?

Go to the programme and click on ‘Performance’ under the day for which you have bought an all-access pass. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘passe-partout €0’. You can only order one of these tickets.

If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the passe-partout. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.

 

How can I cancel the performance tickets that I have ordered?

You can click on the link, ‘I will unfortunately need to cancel my ticket’ in the confirmation email. This will take you to your order history in your account. You can also directly log into the website and go to ‘My orders’. Ga to the performance and click on ‘Cancel order’. Now your order has been cancelled.

Considering the limited capacity of the festival, it is important that you return your ticket on time. We can make someone else happy with your cancelled ticket for sure. Thank you for your cooperation.

I have a day ticket/all-access pass. Do I need to show the ticket I have ordered at each performance?

After ordering a ticket for a particular performance you do not need to print the ticket as it will be added to your day ticket or all-access pass. You will find the QR code of your day ticket or all-access pass in ‘My account’ under the tab, ‘My Tickets’. After the QR code of your day ticket or pass has been scanned at the door, you can go inside.

All of your performances are also visible under ‘My orders’ while you are logged in. Please note that your day ticket or all-access pass, by itself, will NOT give you access to a performance unless you have ordered a ticket for the performance in question in advance.

Day tickets

How do I purchase a day ticket?

At the top of the Day tickets page you will find the days for which day tickets are available. Make a choice and click on ‘Buy tickets’ in order to pay for your day ticket. Once you have completed the payment, you will receive a confirmation email. Your day ticket will then be linked to your email address. PLEASE NOTE: You do not yet have access to the performances. You will need to purchase a separate ticket via the programme for each performance that you want to attend.

Would you like to order a day ticket or passe-partout for someone else?

Go to the programme, click on performance in the programme, on the day you bought a day ticket for. Click on ‘buy tickets’ and click ‘click here’ at Do you want to order a day ticket or passe-partout for someone else? Now you can fill in the pass numbers of someone else’s day ticket starts with the letters ‘PP’ for a Passepartout or the letter ‘D’ for a Day Ticket, it is also possible to fill in multiple Pass numbers one after the other. You will now see the ticket type ‘day ticket €0’ appear. You can now order a maximum of 1 of this ticket per additional completed passe-partout or day ticket.

I have a day ticket / passe-partout. Is there a guaranteed place available at the start of ticket sales if tickets have already been sold via the performance location?

With a day ticket / passe-partout you can visit this performance at O. A large part of the seats will be blocked for those who have purchased a (day) ticket through O. At the start of the sale there is always room for O. day tickets / passe-partout holders (unseated).

I have ordered performance tickets using my day ticket. Should I print the tickets and/or show them when I want to visit the performance?

If you have a smartphone and you ordered a ticket for a performance, there is no need to print it. The performance ticket will be attached to your day ticket. After the QR code of your day ticket has been scanned at the entrance (on your phone), you will be allowed into the venue. You will find the QR code of your day ticket under ‘My account’ below the tab ‘My tickets’.

All your performances are listed under ‘My performances’ once you are logged in. Please note that your day ticket, on its own, does not offer access to a performance until you have ordered a ticket for the performance in question.

If you not have a smartphone, you can print the PDF that was attached to the confirmation email. Make sure that the paper is not folded on the QR code as this will make it harder to scan the ticket.

How do I order performance tickets when I have a day ticket?

Go to the programme, click on ‘Performance’ under the day for which you have purchased a day ticket. Click on ‘Buy tickets’. Now you should see type of ticket, e.g. ‘Day ticket €0’. You can only order one of these tickets.

If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the day ticket. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.

I have a day ticket. Do I need to have a ticket for each performance that I want to see?

Buying a day ticket does not give you direct access to the performance. You will need to order a ticket in advance for every performance that you want to see. See also, How do I order performance tickets when I have a day ticket?

 

Why are there no day tickets for May 21, 22, 23 & 26 May?

On 21, 22, 23 & 26 May, there is no all-day and evening festival programme. For this reason, there are no day tickets for these days. Day tickets are available for all other festival days (17-20 and 24 & 25 May).

I have a day ticket/all-access pass. Do I need to show the ticket I have ordered at each performance?

After ordering a ticket for a particular performance you do not need to print the ticket as it will be added to your day ticket or all-access pass. You will find the QR code of your day ticket or all-access pass in ‘My account’ under the tab, ‘My Tickets’. After the QR code of your day ticket or pass has been scanned at the door, you can go inside.

All of your performances are also visible under ‘My orders’ while you are logged in. Please note that your day ticket or all-access pass, by itself, will NOT give you access to a performance unless you have ordered a ticket for the performance in question in advance.

Conference ticket

I have a Conference ticket. Do I need to show the ticket I have ordered at each performance?

After ordering a ticket for a particular performance you do not need to print the ticket as it will be added to your day ticket or all-access pass. You will find the QR code of your conference ticket in ‘My account’ under the tab, ‘My Tickets’. After the QR code of your conference ticket has been scanned at the door, you can go inside.

All of your performances are also visible under ‘My orders’ while you are logged in. Please note that your day conference ticket, by itself, will NOT give you access to a performance unless you have ordered a ticket for the performance in question in advance.

I have a Conference ticket. Should I obtain a ticket for each performance that I want to attend?

Go to the programme and click on ‘Performance’ under the day for which you have bought a conference ticket. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘conference ticket €0’. You can only order one of these tickets.

If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the conference ticket. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.

 

How do I set about ordering performance tickets using a Conference ticket?

Go to the programme and click on ‘Performance’ under the day for which you have bought a conference ticket. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘conference ticket €0’. You can only order one of these passes.

If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the conference ticket. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.

How do I buy a Conference ticket?

At the top of the Conference ticket page, click on the festival data in the green bar and then on ‘Buy tickets’ in order to pay for the conference ticket. After making the payment you will receive a confirmation email. Your conference ticket is now linked to your email address. The conference ticket gives you access to all sessions, meals and shows during the Professionals Programme. With this choice, most of the activities are arranged for you. If you would like to follow the shows recommended on the schedule, you will be able to add them once O. ticket sales starts in April. The conference sessions and meals are set for you!

Locations

Where does O. takes place?

O. will run in dozens of different locations across Rotterdam. Most locations in the inner city are within walking distance of each other whereas several are just outside the centre. View an overview of all O. 2024 locations here.

How do I get to the locations?

The O. locations can be reached in many different ways. Rotterdam boasts an extensive network of bussestrams, and metro lines. You can rent bicycles (OV-fietsen) in various stations. This also gives you the chance to explore the city in an easy and agreeable manner. View an overview of all O. 2024 locations here.

Accessibility

Are all of the performances in Dutch?

Most performances are in the ‘Language No Problem’ category so you can enjoy them without any prior knowledge of the language. The use of surtitles is indicated on the performance page.

Can I visit the festival in my wheelchair?

The wheelchair icons on the performances page indicate which performances are accessible for wheelchair users. However, the number of wheelchair spaces is limited so please contact tickets@o-festival.nl in advance.

How accessible is O.?

O. is an open and hospitable festival that wants to be accessible for everyone. We are working closely with our location partners to be accessible to people with a (moderate) impairment. O.’s programme is accessible, to a large extent, for visitors with physical, auditory, visual, or cognitive disabilities.

Look our site to find information about the physical accessibility of the buildings and/or grounds per location. More information is to follow. Click here for additional information about the accessibility per festival location.

Icons are used to communicate the practical information for each performance. They indicate whether the performance and/or location is accessible for people with auditory, visual, or physical disabilities. Other information concerns the (sung) language, surtitles and/or additional details, such as the use of a stroboscope or loud sounds.

If you have any queries about accessibility please look at the FAQs or send an email to lian@o-festival.nl.

Organisation

Why are you no longer called Operadagen Rotterdam?

Operadagen Rotterdam has operated as O. since the start of 2021. We said goodbye to the name but not the history after 15 years. Operadagen Rotterdam developed into a progressive public festival with an impressive international reputation. Until, finally, its name no longer seemed to match its far-reaching future ambitions.

You can listen here to a special episode of the (Dutch-language) podcast Zijn Ze Nou Helemaal Bevlogen? and find out everything there is to know about the course that O. will be steering and the festival’s brand-new look & feel. Our guests are Hans Blik (managing director O.), Rajiv Bhagwanbali (director), Ylaysa Harris (marketeer O.) and Hanneke Minten (senior designer Das Buro). Presenter: Simone van Hulst.

What is O.?

O. is a festival for curious visitors. O. stands for opera as well as for opening up the genre. O. does not pigeonhole. O. is Opera. Music. Theatre. O. focuses on adventures, talented makers, and crosslinks with other disciplines. From performance to electropop; from tearjerker to street culture. O. is open-minded. Oh, yeah!

 You can read more about our mission and vision here.

I am a maker. Can I send you a project proposal?

Are you a maker and would like to play on O. 2025? Leave your details here.

I would like to support O. financially, what should I do?

Every form of support is welcome; especially at this time. It will enable us to continue to support young makers. When you order a ticket for O., the process includes the option to help the festival with a donation.

O. has an ANBI status. Should you wish to support the festival financially in a different way, please contact Hans Blik (managing director) at hans@o-festival.nl.

Can I do an internship at O.?

Yes! We offer opportunities for internships throughout the year. Send an email to info@o-festival.nl with the word ‘internship’ in the header.

Are you still looking for people to help out?

Yes! We always need people who would like to volunteer at the festival. Email crew@o-festival.nl or check this page.

Are you interested in getting involved in the organisation of the festival? Send an unsolicited application to info@o-festival.nl.

Always up to date

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Locatie

O. gebruikt haar stad als podium en decor. Veel voorstellingen zijn op onalledaagse en onontdekte locaties in de stad: pleinen, woonkamers, kerken, een oude wasserij, winkel, bovenop de Bijenkorf en zelfs een fitnesscentrum.

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