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Frequently asked Questions
- Ticket sales
- Passe-partout
- Day tickets
- Locations
- Accessibility
- Organisation
Ticket sales
When do the festival ticket sales start?
Day tickets and passe-partouts for O. 2024 are now available! Get your day ticket or passe-partout online via o-festival.nl. The full programme will be announced at the beginning of April, when individual tickets will also be sold. Stay up to date: sign up for the O. newsletter!
Where do I buy a festival ticket?
You buy your O. tickets online at o-festival.nl. During the festival you can purchase last-minute tickets online (if available) up to 5 minutes before the start of the performance; there are no box offices in the locations.
During the festival you will find an information point in Theater Rotterdam (Schouwburg) where you can buy tickets. There are no cash registers at the other festival locations.
Please note: Day tickets and passe-partouts for O. 2024 are now available via o-festival.nl. It is currently not yet possible to order tickets for performances. The sale of tickets for performances will start in the spring of 2024. Stay up to date: sign up for the O. newsletter!
What is the process for online tickets?
After completing your online purchase you will receive an e-ticket, which you will need to gain admission to the performance. Show the QR-code of the e-ticket on your smartphone’s screen or print the e-ticket and bring it with you. Make sure that the QR-code of the ticket is clearly visible. Are you printing your ticket on paper? Make sure there is no fold running through the QR-code.
I have received a promotion code. How can I use it?
You will need to do take the following steps to use the promotion code.
Click on ‘Tickets’ near the selected performance. Next, you log in to enter your promotion code. Then click on, ‘Do you want to enter a promotion code?’ in your basket. You input the code here and click ‘Enter’. The option ‘Promotion’ will appear. Click on ‘Order’ and then ‘Payment’. You will receive an e-ticket by email.
Can I purchase a ticket without creating an account?
You can buy individual tickets without creating an account but we will need your email address in order to send on your ticket(s). When purchasing a day ticket or all-access pass, you will need to create an account as it is the only way to order tickets for the performances.
What payment methods can I use?
You can pay online using iDEAL, VISA Mastercard, or PayPal.
What is the reason for charging a €2 fee per order?
O. charges a (one-off) €2 fee for each online order in connection with the use of Active Tickets and the payment platform Buckaroo.
After purchasing a day ticket or all-access pass you will not be charged €2 per order.
Can I return or cancel my purchased tickets?
It is not possible to return, exchange or cancel tickets that have already been purchased. Before you confirm the order, always check whether you have indicated the correct tickets, date, time and quantities.
Do you have a day ticket or all-access pass and you are (unexpectedly) unable to attend a performance? You can return these tickets under ‘My orders’. All of the performances that you have ordered with a day ticket or all-access pass are also listed on your day ticket and all-access pass as you will see when you log in on the website.
Can I use the Podium Cadeaukaart?
O. is not affiliated with the Podium Cadeaukaart so the card cannot be used when buying tickets.
What discounts does O. offer?
Are you under 30 years old? Then you get a standard discount on a single ticket at O..
Please note: you will be asked for your ID at the ticket check during the festival!
I have paid but did not receive an email confirmation
First of all, check your junk / spam inbox, the confirmation email may have ended up here. If you have not received an e-mail confirmation, please e-mail your name and the relevant performance (with title of the performance, date, time, number of tickets ordered and total amount) to tickets@o-festival.nl. We will send you the confirmation email again.
I have paid and received a confirmation, where do I find my ticket(s)?
In the confirmation email you will find your ticket(s) in the attachment (PDF) that you can download, or you can click on the QR code in the email to view your digital ticket(s).
Passe-partout
How do I buy a passe-partout?
At the top of the passe-partout page, click on the festival data in the green bar and then on ‘Buy tickets’ in order to pay for the passe-partout. After making the payment you will receive a confirmation email. Your passe-partout is now linked to your email address. PLEASE NOTE: You do not yet have access to the performance itself. You will need to purchase a separate ticket via the programme for each performance that you want to attend.
I have a day ticket / passe-partout. Is there a guaranteed place available at the start of ticket sales if tickets have already been sold via the performance location?
With a day ticket / passe-partout you can visit this performance at O. A large part of the seats will be blocked for those who have purchased a (day) ticket through O. At the start of the sale there is always room for O. day tickets / passe-partout holders (unseated).
How do I set about ordering performance tickets using a passe-partout?
Go to the programme and click on ‘Performance’ under the day for which you have bought a passe-partout. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘passe-partout €0’. You can only order one of these passes.
If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the passe-partout. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.
Please note: it is currently not yet possible to order tickets for performances. The sale of tickets for performances will start in the spring of 2024. Stay up to date: sign up for the O. newsletter!
I have a passe-partout. Should I obtain a ticket for each performance that I want to attend?
Go to the programme and click on ‘Performance’ under the day for which you have bought an all-access pass. Click on ‘Buy tickets’. Now you should see the type of ticket, e.g. ‘passe-partout €0’. You can only order one of these tickets.
If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the passe-partout. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.
Please note: it is currently not yet possible to order tickets for performances. The sale of tickets for performances will start in the spring of 2024. Stay up to date: sign up for the O. newsletter!
I have a day ticket/all-access pass. Do I need to show the ticket I have ordered at each performance?
After ordering a ticket for a particular performance you do not need to print the ticket as it will be added to your day ticket or all-access pass. You will find the QR code of your day ticket or all-access pass in ‘My account’ under the tab, ‘My Tickets’. After the QR code of your day ticket or pass has been scanned at the door, you can go inside.
All of your performances are also visible under ‘My orders’ while you are logged in. Please note that your day ticket or all-access pass, by itself, will NOT give you access to a performance unless you have ordered a ticket for the performance in question in advance.
Day tickets
How do I purchase a day ticket?
At the top of the Day tickets page you will find the days for which day tickets are available. Make a choice and click on ‘Buy tickets’ in order to pay for your day ticket. Once you have completed the payment, you will receive a confirmation email. Your day ticket will then be linked to your email address. PLEASE NOTE: You do not yet have access to the performances. You will need to purchase a separate ticket via the programme for each performance that you want to attend.
I have a day ticket / passe-partout. Is there a guaranteed place available at the start of ticket sales if tickets have already been sold via the performance location?
With a day ticket / passe-partout you can visit this performance at O. A large part of the seats will be blocked for those who have purchased a (day) ticket through O. At the start of the sale there is always room for O. day tickets / passe-partout holders (unseated).
How do I order performance tickets when I have a day ticket?
Go to the programme, click on ‘Performance’ under the day for which you have purchased a day ticket. Click on ‘Buy tickets’. Now you should see type of ticket, e.g. ‘Day ticket €0’. You can only order one of these tickets.
If the type of ticket does not appear, you may have selected a performance that is not taking place on the day for which you have bought the day ticket. Should this be resolved and you still cannot see the type of ticket, try to log out of your account and then log in again. If this doesn’t help, send an email to tickets@o-festival.nl.
Please note: it is currently not yet possible to order tickets for performances. The sale of tickets for performances will start in the spring of 2024. Stay up to date: sign up for the O. newsletter!
I have a day ticket. Do I need to have a ticket for each performance that I want to see?
Buying a day ticket does not give you direct access to the performance. You will need to order a ticket in advance for every performance that you want to see. See also, How do I order performance tickets when I have a day ticket?
Please note: it is currently not yet possible to order tickets for performances. The sale of tickets for performances will start in the spring of 2024. Stay up to date: sign up for the O. newsletter!
Why are there no day tickets for May 21, 22 and 23?
On May 21, 22 and 23 there is no festival programme during the day. The first performance only at 5 p.m. For this reason there are no day tickets for these days. All other festival days (17 to 20 and 24 and 25 May) the performances already start during the day.
I have a day ticket/all-access pass. Do I need to show the ticket I have ordered at each performance?
After ordering a ticket for a particular performance you do not need to print the ticket as it will be added to your day ticket or all-access pass. You will find the QR code of your day ticket or all-access pass in ‘My account’ under the tab, ‘My Tickets’. After the QR code of your day ticket or pass has been scanned at the door, you can go inside.
All of your performances are also visible under ‘My orders’ while you are logged in. Please note that your day ticket or all-access pass, by itself, will NOT give you access to a performance unless you have ordered a ticket for the performance in question in advance.
Locations
Where does O. takes place?
O. will run in dozens of different locations across Rotterdam. Most locations in the inner city are within walking distance of each other whereas several are just outside the centre.
How do I get to the locations?
The O. locations can be reached in many different ways. Rotterdam boasts an extensive network of busses, trams, and metro lines. You can rent bicycles (OV-fietsen) in various stations. This also gives you the chance to explore the city in an easy and agreeable manner.
Accessibility
Are all of the performances in Dutch?
Most performances are in the ‘Language No Problem’ category so you can enjoy them without any prior knowledge of the language. The use of surtitles is indicated on the performance page.
Can I visit the festival in my wheelchair?
The wheelchair icons on the performances page indicate which performances are accessible for wheelchair users. However, the number of wheelchair spaces is limited so please contact tickets@o-festival.nl in advance.
How accessible is O.?
O. is an open and hospitable festival that wants to be accessible for everyone. We are working closely with our location partners to be accessible to people with a (moderate) impairment. O.’s programme is accessible, to a large extent, for visitors with physical, auditory, visual, or cognitive disabilities.
Look our site to find information about the physical accessibility of the buildings and/or grounds per location. More information is to follow. Click here for additional information about the accessibility per festival location.
Icons are used to communicate the practical information for each performance. They indicate whether the performance and/or location is accessible for people with auditory, visual, or physical disabilities. Other information concerns the (sung) language, surtitles and/or additional details, such as the use of a stroboscope or loud sounds.
If you have any queries about accessibility please look at the FAQs or send an email to lian@o-festival.nl.
Organisation
Why are you no longer called Operadagen Rotterdam?
Operadagen Rotterdam has operated as O. since the start of 2021. We said goodbye to the name but not the history after 15 years. Operadagen Rotterdam developed into a progressive public festival with an impressive international reputation. Until, finally, its name no longer seemed to match its far-reaching future ambitions.
You can listen here to a special episode of the (Dutch-language) podcast Zijn Ze Nou Helemaal Bevlogen? and find out everything there is to know about the course that O. will be steering and the festival’s brand-new look & feel. Our guests are Hans Blik (managing director O.), Rajiv Bhagwanbali (director), Ylaysa Harris (marketeer O.) and Hanneke Minten (senior designer Das Buro). Presenter: Simone van Hulst.
What is O.?
O. is a festival for curious visitors. O. stands for opera as well as for opening up the genre. O. does not pigeonhole. O. is Opera. Music. Theatre. O. focuses on adventures, talented makers, and crosslinks with other disciplines. From performance to electropop; from tearjerker to street culture. O. is open-minded. Oh, yeah!
You can read more about our mission and vision here.
I am a maker. Can I send you a project proposal?
The registration period for 2024 has passed.
I would like to support O. financially, what should I do?
Every form of support is welcome; especially at this time. It will enable us to continue to support young makers. When you order a ticket for O., the process includes the option to help the festival with a donation.
O. has an ANBI status. Should you wish to support the festival financially in a different way, please contact Hans Blik (managing director) at hans@o-festival.nl.
Can I do an internship at O.?
Yes! We offer opportunities for internships throughout the year. Send an email to info@o-festival.nl with the word ‘internship’ in the header.
Are you still looking for people to help out?
Yes! We always need people who would like to volunteer at the festival. Email crew@o-festival.nl or check this page.
Are you interested in getting involved in the organisation of the festival? Send an unsolicited application to info@o-festival.nl.
Locatie
O. gebruikt haar stad als podium en decor. Veel voorstellingen zijn op onalledaagse en onontdekte locaties in de stad: pleinen, woonkamers, kerken, een oude wasserij, winkel, bovenop de Bijenkorf en zelfs een fitnesscentrum.